Microsoft Office Outlook 2003: Level 1 (½ Day)

Course Length: 1/2 Day

Prerequisites: This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills

are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer.

Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of: Windows XP Professional: Level 1 Windows XP Professional: Level 2 Windows XP: Introduction

Windows 2000: Introduction

Course Content

Lesson 1: Getting Started with Outlook

Log On to Outlook 6

The Outlook Environment 7

Group Items

Using Views 44

Lesson 2: Composing Messages

Create a Message 23

Address a Message 25

Format a Message 24

Send a Message 23

Reply to a Message 13

HTML, RTF, and Plain Text

Check Spelling and Grammar

Attach a File 27

Forward a Message 15

Print a Message 12

Delete a Message 17

Lesson 3: Managing Mail

Open and Save an Attachment 18

Flag a Message 29

Create a Folder 39

Move Messages to a Folder

Copy Messages to Folders

Delete a Folder

Deleted Items Folder

Lesson 4: Managing Contacts

Add a Contact 41

Sort Contacts 45

Find a Contact 46

View Contact Activities 58

Edit a Contact

Delete a Contact

Print Contacts 49

Create and Modify a Distribution List 53