Microsoft Office Outlook 2003 Level 3

Course Length: 1 Day(s)

Prerequisites: This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses (or equivalent knowledge thereof) are required: Either Windows XP: Introduction or Windows 2000: Introduction Windows XP Professional: Levels 1 & 2 (if using Windows XP) Microsoft® Office Outlook® 2003: Levels 1 & 2 Microsoft® Office Word 2003: Level 1

Course Content

Lesson 1: Communicating Using MSN Messenger

Obtain a Hotmail Account

Add Contacts

Send and Receive Instant Messages

Attach a File

Change MSN Messenger Status

Change MSN Messenger Options

Lesson 2: Personalizing Your Mail

Use Stationery

Create Custom Stationery

Create Signatures

Modify Signatures

Lesson 3: Organizing Outlook Items

Group Items

Create Search Folders

Create Rules

Apply Conditional Formatting

Lesson 4: Working with Contacts

Forward Contacts

Create a vCard from a Contact

Export Contacts

Perform a Mail Merge

Link Items to a Contact

Lesson 5: Saving and Archiving Mail

Save Messages in Alternate Formats

Archive Messages

Protect Personal Folders

Lesson 6: Creating a Custom Form

Add Form Fields

Save a Form

Test a Form

Lesson 7: Working Offline and Remotely

Create an Offline Folder File

Make a Folder Available Offline

Create a Send/Receive Group

Download Messages