Return to Table of ContentsOutlook 2000 Day 1
Microsoft Outlook Basics
Course Length
One Day
Prerequisites:
Windows 95 Day 1 or equivalent knowledge
Course Content
Working with Outlook Basics
Starting Outlook
Using the Outlook interface
Displaying or hiding a toolbar
Using the Outlook Bar
Using the Outlook Today page
Using the Folder List
Exiting Outlook
Working with the Office Assistant
Using the Office Assistant
Finding an answer
Hiding/Displaying the Office Assistant
Changing Office Assistant options
Using Outlook Messaging
Using Outlook's e-mail features
Sending a message
Using the Address Book - Message window
Changing mail folder views
Opening a message in the Inbox folder
Sending and receiving messages
Viewing sent messages
Replying to a message
Forwarding a message
Printing from the information viewer
Printing from the Message window
Managing Messages
Saving a draft version of a message
Flagging a message for follow up
Navigating through open messages
Changing the read status of a message
Sorting mail messages
Deleting a message
Moving a message to a different folder
Emptying the Deleted Items folder
Archiving a folder
Working with Components and Office
Creating an AutoSignature
Selecting a default AutoSignature
Inserting an AutoSignature
Inserting a file into a message
Saving a file attachment
Opening a file attachment
Inserting a hyperlink into a message
Creating and using Office documents
Using the Office Clipboard
Using Outlook Messaging Features
Setting message tracking options
Viewing the message delivery status
Recalling a message
Creating a message with voting buttons
Responding to a voting message
Tracking votes
Creating a template
Creating a new message from a template
Deleting a Template
Using remote mail
Scheduling with the Calendar
Opening the Calendar
Navigating the Calendar
Scheduling a new appointment
Using AutoDate
Scheduling an event
Scheduling a meeting
Responding to a meeting
Checking meeting responses
Adding a task to the TaskPad
Editing Calendar items
Setting a Calendar item as recurring
Changing the Calendar view
Moving Calendar items
Printing Calendar information
Saving a calendar as a Web page
Deleting Calendar items
Managing Contacts
Opening the Contacts folder
Adding a contact
Adding same company contacts
Changing the Contacts view
Editing a contact
Flagging a contact for follow-up
Dialing contacts
Sending a new message to a contact
Organizing Contacts meetings
Exploring a contact's Web page
Assigning a task to a contact
Printing Contacts information
Deleting a contact
Working with Tasks
Opening the Tasks folder
Adding a task
Creating a recurring task
Editing a task
Marking a task complete
Sorting and reordering tasks
Assigning a task to another Outlook user
Accepting/Declining tasks
Indicating the progress of a task
Sending a status report
Changing the Tasks view
Printing Tasks information
Deleting a task
Using Journal
Opening the Journal folder
Adding a journal entry
Viewing journal entries
Changing the Journal view
Opening a journal entry
Printing a journal entry
Deleting a journal entry
Using Notes
Opening the Notes folder
Creating a note
Assigning a color to a note
Changing the Notes view
Opening a note
Printing a note
Deleting a note
Organizing Outlook Items
Assigning an Outlook item to a category
Modifying the master category list
Creating a new folder
Deleting a folder
Using a simple find
Using an advanced find
Using the Ways to Organize pane
Using AutoCreate
Inserting an Outlook item into a message